Privacy Policy/Terms Of Service

PRIVACY POLICY - THE BASICS

Appointment Finders is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or interact with our website, request services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide to Us

Contact Information: Name, phone number, email address, company name, and service area.
Project Details: Information about your project or services you're requesting (e.g., home remodel type, location, preferred appointment time).
Business Inquiries: If you are a contractor or service provider, we may collect business and contact details for lead delivery and appointment setting.

b. Automatically Collected Information

Usage Data: IP address, browser type, pages visited, time spent on site.
Cookies: We use cookies and similar technologies to improve website functionality and user experience.

2. How We Use Your Information

We may use your information to:

Schedule appointments between homeowners and service providers.
Match homeowners with local contractors or remodelers.
Communicate with you about your inquiry or services.
Send updates, marketing communications, or promotional offers (you can opt out).
Improve our website, services, and lead delivery systems.
Comply with legal obligations or enforce our terms.

3. How We Share Your Information

We may share your information with:

Contractors & Remodelers: We may share homeowner inquiries with pre-screened contractors, remodelers, or service professionals for appointment setting purposes.
Service Providers: Third-party companies who assist us with operations, marketing, analytics, or customer service.
Legal Authorities: When required to comply with legal obligations or protect rights, safety, or property.

We do not sell your personal information to third parties.

4. Your Choices

Opt-Out of Marketing: You may unsubscribe from our emails or SMS messages at any time by clicking “unsubscribe” or replying “STOP.”
Cookies: You can adjust your browser settings to manage cookies.
Access or Delete Data: You can request to access or delete your personal data by contacting us at: [Insert Contact Email].

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

7. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Appointment Finders
Email: [your@email.com]
Phone: [your phone number]
Website: [www.appointmentfinders.com]

Welcome to Appointment Finders. These Terms of Service (“Terms”) govern your access to and use of our website, services, and communications related to appointment setting and lead generation for contractors, remodelers, and similar service providers (“Services”).

By using our website or Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Services Provided

Appointment Finders connects homeowners or property owners with contractors, remodelers, and related service providers by:

Generating and qualifying leads
Scheduling appointments between leads and contractors
Delivering leads or appointments via phone, email, or CRM

We do not guarantee the hiring of any contractor or the outcome of any services provided by contractors.

2. Eligibility

By using our Services, you represent that you are at least 18 years old and legally capable of entering into a binding agreement.

3. Client Responsibilities

If you are a contractor or service provider:

You agree to follow up on leads promptly.
You agree not to misuse any lead information.
You are responsible for the services you provide to prospects.
You understand that Appointment Finders does not guarantee a specific number of appointments or conversions.

4. Payments & Fees

If you enroll in a paid service tier (monthly flat fee or per-lead pricing):

Payments are collected according to the agreed rate and billing cycle.
All fees are non-refundable unless otherwise specified in writing.
You may cancel at any time as described below.

5. Cancellation Policy

You may cancel your subscription or lead service at any time by contacting us at [Insert contact method]. Upon cancellation:

No further charges will be applied.
You will retain access to Services until the end of your current billing period.
We will stop delivering new leads/appointments after the current billing cycle ends.

We reserve the right to suspend or terminate accounts for violation of these Terms or misuse of our Services.

6. User Conduct

You agree not to:

Misrepresent your identity or business
Use our platform for fraudulent or illegal purposes
Interfere with our systems, services, or other users
Resell or share lead data outside of your own business

7. Intellectual Property

All content on our site and platforms, including text, graphics, logos, and tools, are owned by Appointment Finders or its licensors and protected by intellectual property laws. You may not copy, reproduce, or distribute our content without permission.